Sound Solutions Audio warrants this product* to be free from defects in material and workmanship under normal use for a period of 1 year from date of original purchase with receipt. In all cases you must have the original receipt! Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, Sound Solutions Audio will repair (at its discretion) the defective merchandise at no charge.
This warranty is valid only for the ORIGINAL PURCHASER and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
Defective merchandise should be returned to Sound Solutions Audio for warranty. Please contact the sales department for a Return Authorization (RMA) number. Package all defective items in the original container or in a package that will prevent shipping damage. Failure to return the merchandise in its original packaging will result in a new packaging/handling charge being processed at the time the product is shipped back to you. The RMA number must be clearly marked on the outside of the package. Freight must be prepaid; items sent freight collect, or COD, will be refused. If the product sent for warranty service is found defective under our warranty policy, we will return the product freight prepaid to you. If the product is not covered under warranty, you will be notified of the repair and shipping costs and said costs must be paid before any service is made on the product.
Failure to follow these steps may void your warranty. Any questions can be directed to the sales department.
It does not cover:
170 Highland Rd
Massena, NY 13662
Support Hotline: 443-345-1537